NowaVino, Lda. – Tourism and Agriculture has set itself the task of providing a high quality service to all customers and visitors of the website Quinta Do Sobral® in all aspects of data protection. All personal information relating to customers, members or visitors of the website will be treated in accordance with the RGPD (Regulamento Geral de Proteção de Dados).
PROTECTION OF PERSONAL DATA
How and for what purposes is your personal information used?
NowaVino, Lda. Uses the information collected to facilitate the booking of rooms and holiday homes with billing, customer management, for historical and statistical purposes, legal obligations, quality control of services and future contacts. We use the information collected to tailor our products and services to our customers’ needs to send information, promotions and rates via email, SMS or phone call, depending on your stay. In this context, we suggest that an appropriate email address be provided for the receipt of such messages. These communications relate to our products and services and do not constitute a legal or contractual obligation, and there are no consequences for those who do not provide them.
The retroactive withdrawal of consent does not affect the lawfulness of the course of action chosen on the basis of that consent.
Who is responsible for the information?
NowaVino is responsible for the collected data processed by the computer. To ensure the security of your information, we treat the information you provide to us as strictly confidential, do not share it and do not disclose it to third parties for commercial purposes.
The data subject may lodge a complaint with the supervisory authority – the National Data Protection Commission (Comissão Nacional de Proteção de Dados).
Whom can you contact to access, correct or delete the data?
Our customers and visitors have different privacy issues and can always review, update and decide what kind of data they want to have stored. The data protection officer can be contacted directly by e-mail or by post at firstname.lastname@example.org or respectively NowaVino, Lda, Rua Principal, 3260-342 Figueiró dos Vinhos, at any time a copy of the data, revocation of consent, rectification, deletion, Restriction, transferability and opposition to their treatment.
How long are the data stored?
The personal details are kept until the end of the period for which they are intended. In the case of customer data, these will be deleted 2 years after the last interaction regarding services or, if the customer benefits from a Quinta Do Sobral® loyalty program, at a later date and if applicable, if applicable. There may be legal provisions requiring personal data to be retained for a minimum period of time.
To ensure the security of your information and maximum confidentiality, we treat the information you provide to us in strict confidence with our internal security and confidentiality policies and procedures. Whenever you are prompted for credit card information, this communication occurs over a secure Secure Sockets Layer (SSL) connection when using SSL-enabled browsers such as Microsoft Internet Explorer or Netscape Navigator. We will also use SSL on all pages asking for personal information, which means that your information will be sent encrypted over the Internet. You may find that you are in safe mode when you see a lock or key icon in the lower right or left corner of the monitor.